Encoparts® was founded by highly specialized professionals with more than 20 years of experience in importing and distributing spare parts for the Yellow Line.
As a distribution logistics company with a strong presence in the Americas and Australia, Encoparts® was dealing with a number of challenges in its International Purchasing (LLC-USA) Unit.
The Lean/Agile transformation journey in the Encoparts purchasing area was built around the introduction of the Kanban method, which happened through a concept known as STATIK (Systems Thinking Approach to Introducing Kanban).
To understand the current processes of the purchasing area, including their weak spots, the company underwent a series of theoretical training which led to the implementation of the Lean technique – Value Stream Mapping.
The technique represents a visual method for illustrating, analyzing, and improving the steps required to deliver a product or service. Through this concept, it was possible to determine what adds value to the processes but also uncover the non-value-adding steps and other deficiencies that limited the evolution of the service.
Teams prepared an actual breakdown of each of their most important steps in the process and visualized them for better clarity. What’s important here is that this helped them understand their value-adding and non-value-adding activities.
To bring the Value Stream Mapping technique into practice and get historical data for process metrics, Encoparts embraced a digital solution in the face of the Businessmap Software Platform known as Kanbanize. With its help, they built Kanban boards to visualize the entire end-to-end flow and gained the ability to analyze flow metrics for improvements.
In general, some of the most used features from the digital solution at Encoparts include:
Among the improvements that followed, post-implementation, Encoparts® highlighted 5 main points that proved most beneficial in the International Purchasing operations because of the Businessmap Software Platform implementation.
The main takeaway from the implementation is that Encoparts managed to improve its operational (flow) efficiency by almost 33%. There are other important improvements they've reported too.
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