Customer Support

The software has created a new environment centered around communication and transparency in a visually appealing way that we haven’t seen before.

Businessmap is an excellent tool for managing projects. It offers clear visibility into task progress, provides a comprehensive overview of team assignments, and promotes seamless collaboration across multiple teams. By enabling efficient task tracking and visualizing workflows, it streamlines project management processes, leading to increased productivity and preventing overburden.

The software helped us improve communication between departments by applying business rules that automate demands through card synchronization between boards. This way each team can easily monitor their progress, identify SLAs and bottlenecks.

Businessmap not only provided us with a highly configurable and feature-rich tool to visualize our kanban board, but the additional features like business rules and, especially, the enhanced analytics really put it in the lead as the tool for us to use.

When we go out and talk to customers about the solutions by Businessmap, people's ears perk up, because they've heard it all there as well, but we are actually actively doing it.

Initially, I just want to track my deliverables, but mapping the workflow had a completely unintended, yet amazing effect: the team built a common understanding of how work gets done.

We stopped making assumptions and started analyzing reality. Businessmap is a useful tool to monitor team members' work and reflect upon what's happening during a project's life and its tasks, from the first contact with the customer until the end of the execution.

Businessmap is so much more than just beautiful kanban software. It is as powerful as the traditional project management systems, but at the same time it is very simple and intuitive to use.

…after three months, our team is more collaborative and performing better than before.