Nikola Uzunov
Head of Customer Success
Nikola is a Customer Success leader and subject matter expert at Businessmap, specializing in Kanban, Lean-Agile practices, and enterprise customer success.
Nikola is passionate about helping organizations turn complex ways of working into practical, scalable solutions. He advises global enterprises on improving workflows, driving product adoption, and connecting execution with strategic goals. Nikola works closely with leaders and teams around the world, combining hands-on product expertise with a strong focus on customer value and continuous improvement.