Boa Vista is a Brazilian company that combines analytical intelligence with high technology to transform data into financial solutions that address the challenges of B2B and B2C customers. Their mission is to generate value for society by providing the best information to reach prosperity sustainably through agility and precision.
To live up to that mission, Boa Vista was looking for ways to accelerate project delivery and to be able to adapt to changing customer needs quickly.
To accelerate project execution and improve the project workflow, Boa Vista started by restructuring their departments and teams and reducing work items' batch size.
Тhe next decision in front of Boa Vista was how to organize their ways of working.
Some of their goals included:
With the consensus at the top management level, Boa Vista chose Kanban as an evolutionary approach towards reaching these digital transformation goals and committed to following the Kanban Maturity Model to support all implementation and evolvement efforts.
Starting with physical boards, soon after Boa Vista moved to Businessmap (formerly Kanbanize) to further evolve in their Kanban implementation.
The platform allowed the to structure the Team Kanban boards in five levels, bringing strategic goals, risk management, and continuous improvement efforts closer to the teams' daily operations and breaking down silos.
To further support the alignment of the different company levels, Boa Vista also introduced various Kanban cadences and created ceremonies on the operational, tactical, and strategic levels as feedback loops that ensure a smooth information flow across the organization.
Through the Businessmap Software Platform's built-in analytics, Boa Vista gained the needed visibility and data on the different teams' performance. As part of the weekly risk review meetings, teams on the tactical level started going over the various charts to examine the flow's stability and identify areas that need attention by analyzing outliers and identifying flow interruptions.
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“If it is just about visibility, you might get away with any task tracker, but if you want to take it seriously, close the feedback loop, and help teams make informed data-driven decisions, then Businessmap (formerly Kanbanize) is the obvious tool.”